Privacy Policy

1. Why this Privacy Policy

This is the Privacy Policy of Lymoen BV (hereinafter: "We", "Us").

This Privacy Policy describes on the one hand the measures We take to protect your personal data and on the other hand the rights you have as a data subject.

2. Who is responsible for the processing

Your personal data is processed by Us. You can contact us via the following contact details:

3. For what purposes is your data processed

Your data is processed for the following purposes on the following legal grounds:

Purpose: Enabling proper service delivery; Legal basis: Contractual relationship.

If you object to the processing of this data, the agreement cannot logically be continued.

Purpose: Advertising purposes (so that we can keep you informed of promotions, activities, offers, etc.); Legal basis: Consent.

Purpose: Customer relationship management; Legal basis: Consent.

Since the processing of this data is based on consent, you have the option to withdraw your consent to the use of this data without this meaning the end of our contractual relationship.

4. Where does your data come from

We process the data you have provided to us in the context of our contractual relationship and/or on the basis of your consent.

In addition, we also collect data based on your use of our online and offline services and process your data obtained directly from third parties (network) or through the intermediary of third parties (information databases, etc.).

5. To whom do we transfer your data

The personal data processed by us is in principle not accessible to third parties and is used solely internally by Us.

Nevertheless, We make use of third parties for certain services, in the context of which these third parties may have access to your personal data. Where this is the case, We have requested each of these service providers processing such data on our behalf to enter into a separate data processing agreement.

Furthermore, We do not transfer your personal data to other third parties unless legally required to do so.

Finally, your data may be sold to commercial organisations with your explicit consent.

6. How long is your data retained and processed

Your data is stored for a period of ten years, calculated from the termination of the collaboration. This period is based on a statutory provision, Article 2262bis, §1 of the former Belgian Civil Code, and is in accordance with the statutory provisions applicable to your contractual relationships.

7. What rights do you have as a data subject

In accordance with applicable legislation, you as a data subject have the following rights in relation to your personal data:

  • The right of access
  • The right to rectification or modification
  • The right to erasure
  • The right to restriction
  • The right to object to processing
  • The right to data portability
  • The right to withdraw your consent to processing

To exercise one or more of the above rights, you submit a request to the controller clearly stating which right(s) you wish to exercise, along with a copy of proof of your identity for identification purposes.

8. Automated decision-making

On the basis of the personal data you have provided, a fully automated assessment is made regarding the establishment and maintenance of a customer relationship. The elements underlying this assessment are existing contacts, payment data, payment terms and order volume.

You have the right to put forward your position regarding this assessment. If you wish, both the decision and your position can be discussed.

9. Questions and complaints

For questions or comments you can contact Us via our contact details. As a data subject you also always have the right to lodge a complaint with the Data Protection Authority:

10. Changes

We reserve the right to amend this statement at any time. These changes will be communicated to users via the website.